Why do we have a penalty policy?
It can happen that you unexpectedly have to cancel one of your activities. We want to ensure that you cancel in time, so we can give your spot to another student. If you unsubscribe before the deadline, you will not receive a fine and another student will fill your spot, a win-win situation for everyone.
How does it work?
You can unsubscribe from activities on the website until two business days in advance, before 17:00. For example, if you cannot attend an activity on Tuesday, you have to unsubscribe the forgoing Friday before 17:00. If you unsubscribe later than 17:00 two working days in advance, you will be fined €15.00. If you do not show up for an activity that you were selected for without cancellation, you will be fined €25.00. This fine is for CV activities.
For trainings, Company Rounds and Running Lunch you will receive a fine of €7.50 if you unsubscribe later than 17:00 two working days in advance and a fine of €15.00 if you do not show up.
You are able to unsubscribe through your account at https://smw.rsmstar.nl/. Upon your cancellation, you will receive a confirmation email. If no confirmation is received, please send an email to smw@rsmstar.nl.
Where does it go?
This year, we have partnered with Foundation Geloven in de Wijk and the proceedings of the penalty policy will go to them. Foundation Geloven in de Wijk is a charity that helps families in Rotterdam who are financially less fortunate and works on equal opportunities for children. They do this by means of their giveaway shop Yess, where they help 175+ families every week with bread, vegetables, fruit and other foodstuffs. On top of this, they provide school breakfasts every day at 16 schools in Rotterdam Delfshaven. Geloven in de Wijk will use this money to combat poverty!