About us
Coolblue. We’re the largest and most customer-friendly online retailer in the Netherlands and Belgium, and we’re also active in Germany. We have a wide range, from telephones to laptops and from washing machines to fridges. Our own delivery service packages in our vans or electric bikes. We also have an installation service and customer service. We strive to do things a little greener every day and do everything we can to make our customers happy.
Together, we work hard every day to make our customers happy. By being honest and open and thinking with them. For example, we don’t hide our customer service phone number at the bottom of our website. Our Terms and Conditions are written in a way even your ten-year-old niece can understand. And we even deliver on Sundays.
What are we looking for?
Analytical thinking, pro-active, flexible, result-driven, problem solving, proficiency in Dutch.
What are our Sustainable Initiatives?
At Coolblue, we do anything for a smile. It’s why we develop customer journeys from start to finish that make customers happy. Go Green ties in seamlessly with the most customer-centric product journey, because it leads to a higher customer satisfaction and prepares us for the future. We distinguish between 4 focus areas: reducing energy consumption, minimizing waste, decreasing CO2 emissions, and extending product life cycles.
A few examples of our Go Green initiatives:
- Our huge warehouse in Tilburg, which has a solar roof the size of 16 soccer fields that generates enough energy to make our warehouse close to energy neutral;
- Delivering 90% of all small packages by bike in our paper shipping bag in over 20 major cities;
- More and more of our delivery vans are powered by biofuels which have a 90% lower emission rate than regular diesel.